Privacy Policy

1) Information we collect

• Account & profile: username, email, password (hashed), settings, support messages.
• Age gate: date of birth or age range to determine eligibility and apply minor protections.
• Gameplay & community: game progress, achievements, match/session data, user-generated content, moderation signals.
• Device & network: IP address, device identifiers, browser/app info, OS, language, crash logs, approximate location derived from IP.
• Cookies/analytics: identifiers for essential functions, preferences, and measurement.
• Purchases (virtual coins/items): purchase history, transaction IDs, and status. Payment card data is processed by our payment providers, not stored by us.

2) How we use information

• Provide and operate the Services (accounts, gameplay, purchases, security).
• Personalize content and maintain preferences.
• Analytics, debugging, and improving features/performance.
• Communicate with you (service messages, support, policy updates).
• Prevent fraud, enforce rules, and comply with law.

3) How we share information

We may share personal information with:

• Service providers (hosting, analytics, customer support, payment processing, fraud prevention) under contract.
• Other users where you choose to share (e.g., public profile, leaderboards, chat).
• Legal/safety if required by law or to protect rights, users, and the Services.
• Business transfers as part of a merger, acquisition, or asset sale.

4) Cookies & analytics controls

You can control cookies via browser settings. Where we use advertising or analytics cookies that involve disclosure of personal information to third parties, you may opt out under the Privacy Act 2020 using the link below.

5) Retention & security

We keep personal information as long as needed for the purposes described, including providing the Services, resolving disputes, enforcing agreements, and complying with law. We use administrative, technical, and physical safeguards, but no method of transmission or storage is 100% secure.

6) Children and minors

Our Services are not directed to children, and we do not knowingly collect personal information from anyone under the minimum age of 20. If you believe a minor has provided personal information, contact us to request deletion. We will not disclose personal information about a minor to third parties for advertising or analytics purposes without consent obtained in accordance with the Privacy Act 2020.

7) Your privacy rights under the Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have rights to access and correct personal information we hold about you, and to ask us to stop using or disclosing it for advertising or analytics. You may also lodge a complaint with the Office of the Privacy Commissioner at privacy.org.nz. We will not penalise you for exercising any of these rights.

Notice at collection: We collect the categories listed in Sections 1–2 for the purposes described there. We do not intentionally collect sensitive personal information to infer characteristics. To exercise rights or opt out, use the links in Section 4 or contact us.